SHIPPING POLICY

Thank you for choosing us! We strive to deliver your orders as quickly and efficiently as possible.

Please review our shipping policy below for all the details on how we process and ship your orders.

Order Processing Time:

Orders are typically processed within 2-3 business days from the time your order is placed.
Orders are only processed on business days (Monday through Friday, excluding holidays).
Once your order is processed and shipped, you will receive a confirmation email with tracking details.

Shipping Methods and Costs:

We offer free standard priority shipping on all orders.

Shipping Times:

Standard Shipping: Typically takes 5-7 business days depending on your location.
Please note that delivery times may vary due to factors such as carrier delays or customs processing for international orders.

International Shipping:

We currently do not ship internationally.

Order Tracking:

Once your order has shipped, you will receive a tracking number via email.
You can track the status of your order on the carrier's website using the provided tracking information.

Address Accuracy:

Please double-check your shipping address when placing an order. We cannot be held responsible for delays or lost packages due to incorrect address information.
If you notice an error in your shipping address after placing the order, please contact us immediately at hello@wildepoppy.com.

Damaged or Lost Shipments:

If your order arrives damaged or if you believe your package is lost, please contact us within 7 days of receiving the package or expected delivery date. We will work with you to resolve the issue.
For any lost packages, we will initiate a trace with the carrier and assist in filing a claim if necessary.

Customer Service:

If you have any questions about our shipping policies or need assistance with your order, please reach out to our customer service team at hello@wildepoppy.com.